Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or is not what you ordered, email support@mealinstructions.com within 30 days of delivery with your order number and clear photos of the item and packaging. We will send a replacement at no cost or issue a full refund, at your choice.
Standard Returns
Unworn, unwashed apparel and unopened print goods can be returned within 30 days of delivery for a refund of the item price (original shipping is non-refundable). Return shipping is the customer's responsibility unless the return is due to our error. Please email support@mealinstructions.com before returning any item to receive return instructions.
Print-on-Demand and Personalized Items
Some apparel and print items are produced on demand for each order. Print-on-demand items are non-refundable except in the case of defect, damage, or fulfillment error covered above. Sizing and color are the customer's responsibility — please consult the size chart on each product page before ordering.
Exchanges
For wrong sizes on eligible items, place a new order for the correct size and return the original per the standard-returns process above. This is the fastest way to get the item you want.
Refund Processing
Approved refunds are issued to the original payment method within 5–10 business days of receipt of the returned item or, for damage/defect claims, within 5 business days of claim approval. Depending on your bank or card issuer, the credit may take an additional billing cycle to appear.
Cancellations
Orders can be cancelled for a full refund if they have not yet entered production or shipping. Email support@mealinstructions.com with your order number as soon as possible.
Non-Returnable
- Digital downloads and gift cards.
- Items marked “Final Sale” on the product page.
- Items returned more than 30 days after delivery.
- Items returned in used, washed, or non-resalable condition.
Related
See our Shipping Policy and Terms of Service for additional details.